Question 1

What documentation is supplied with each batch of herbal extract?

Accepted Answer

Every shipment travels with a batch-specific Certificate of Analysis (assay by HPLC or UV), MSDS, technical data sheet, specification sheet, allergen and GMO statements, flow chart, and pesticide, heavy metal and microbiological test reports. Third-party verification by SGS, Eurofins or an importer-nominated laboratory can be arranged before shipment.

Question 2

What is the minimum order quantity for bulk plant extracts?

Accepted Answer

Standard MOQ is 1 kg for standardized extracts and plant powders and 100 g for high-purity monomers and reference-grade compounds. Free 10-20 g samples with COA are available for laboratory verification and pilot formulation trials.

Question 3

How is raw material traceability controlled?

Accepted Answer

Each lot is linked to a contracted planting base with recorded harvest region, harvest date, drying method and pesticide application history. The internal lot code allows a finished extract to be traced back to the field and to every in-process quality checkpoint.

Question 4

Which extraction technologies are used in production?

Accepted Answer

Production lines cover supercritical CO2 extraction, water and steam distillation, ethanol and water reflux extraction, enzymatic-assisted extraction, membrane concentration, column chromatography purification and spray or vacuum drying, selected according to the target marker compound and solvent-residue requirement.

Question 5

Can specifications, mesh size and carriers be customised?

Accepted Answer

Yes. Marker percentage, ratio extract strength, carrier (maltodextrin, rice starch, gum arabic), mesh size, bulk density, solubility profile, water-soluble or oil-dispersible forms and organic-compliant versions can be developed by the in-house R&D team with pilot batches before scale-up.